Plans & billing

Billing, upgrades and cancelling

Synq bills through Shopify. Charges show on your Shopify invoice, and you change plans on Shopify's plan page.

Updated October 20262 min read

Upgrade or change plan

1Click Upgrade in Inventory or Add products, or Change plan in Settings › Billing.
2Shopify's plan page for Synq opens.
3Pick a plan, monthly or yearly, and approve it.

Open Settings › Billing › Manage to see your invoices on Shopify.

Synq charges appear on your Shopify invoice, with your other apps.

Pick a smaller plan on Shopify's plan page. Nothing is deleted.

If you have more products than the new limit, you can't add new ones until you're under it.

Cancel your paid plan from Change plan on Shopify's plan page. Your store moves to Free, with up to 100 products.

Your products, rules and stock stay. To stop using Synq completely, see Uninstall Synq.

After a free trial, a store with no paid plan is on Free, with up to 100 products.
Every feature is on every plan, so you only pay for more products. See Plans and product limits.

Was this guide helpful?