Plans & billing
Get help
Write to us from Home or by email. The founder answers, usually the same day.
Updated October 20262 min read
From the app
You can send one message a minute.
- 1Open Home.
- 2Click Feedback at the top.
- 3Write your message and send it. It goes straight to the founder's inbox.
By email
Write to help@synq.cards.
What to include
- Your store's address, like yourstore.myshopify.com.
- The card or product, with its set and printing.
- The page in Synq and what you clicked.
- A screenshot, if you have one.
What's new
Click What's new on Home to read what changed in Synq. A number shows how many notes you haven't read.
Good to know
- A missing game. Ask with Feedback, or with Request this game in the spreadsheet import.
- Price questions. Check the rule's preview and Activity first. See Preview, run and schedule.
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