Prices
Preview, run and schedule a rule
Preview shows every price a rule would change. Run it yourself, or give it a schedule, and check what changed in Activity.
Preview a rule
Open a rule's ⋯ menu and click Preview rule. A saved rule also opens here.
Each product and condition shows its Original price and Updated price.
Tabs show All, Go up, Go down, Unchanged, No market and Exceptions. Search by name, set or condition, or filter by set.
Run a rule
- 1In Price rules, click Run on the rule. In the preview, click Run rule · N prices.
- 2Read the confirmation and click Run. Click Preview first to check the prices again.
- 3The run is queued, then the prices change in Shopify.
A run can't be stopped
Once a run starts, it finishes. A run that's still queued can be cancelled.
Schedule a rule
Pause or resume from the ⋯ menu. Remove schedule turns the rule into one you run by hand.
Tabs on Price rules show All, Scheduled, Paused and By hand.
- 1Open the rule's ⋯ menu and click Edit schedule or Add schedule.
- 2Pick Every day, Some days or Once. Once suits a sale: the rule runs that day and its schedule ends.
- 3Pick the time, in 15-minute steps, in your store's time zone.
- 4Set the status to Active or Paused.
Activity
Activity, next to your rules, lists every run with its time and how many prices went up or down.
Each run is Queued, Running, Complete, Failed or Cancelled. A calendar icon means it ran on its schedule.
Click a complete run to see every price it changed. Click Retry on a failed run.
Good to know
- Before your first run, a banner offers to preview the rule first.
- One run at a time. Runs in a store wait their turn.
- Missed times run late. If Synq misses a scheduled time, the run happens late instead of being skipped, up to a day later.
- History. Run details stay for 90 days and the list of runs for a year.
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